Finally! After a wait of nearly three months, the BTD USA Christmas Sale order placed on DEC 01, showed up in my mailbox on FEB 20. Included along with my original order were a few extra packs of figures as compensation for the delay and a handwritten note of apology. I even got to select which extra packs to include! Also included was a side board for a Celtic chariot missing from an earlier order.
Why the long delay? Well, during these 50% discount sales, figures sell out and orders to recast go out. When the back order arrived into BTD USA HQ, my items were missing. Perhaps, Trojan War figures had huge demand during the sale? They are excellent figures. That shortfall prompted another call for resupply from the casters and after a two and a half month lead time, my package arrived.
All along the waiting process, the proprietor kept me informed of the order status and offered to throw in a few extra packs as compensation. Do I mind a delay of this magnitude? Not really. These figures are for a project meant for future activity so no pressing need.
In the photo, notice the new packaging with the nice red cardboard labels. In all past orders, figures arrived in large ziplock bags with their contents written on the bag in permanent, black marker. This is a step up, for sure. As an additional surprise, the spearmen came with brass rod spears such as Northstar makes. Fantastic! In the past, figures have always come with a roll of malleable wire. Some packs still contain those wire coils.
BTD USA offers great figures that are frequently on sale and offer great value for the dollar. Long delays? Sometimes, but for those planning far enough ahead, no worries.
What is the longest wait acceptable for an order? Is three months beyond the threshold?