Friday, December 16, 2016

WE CARE

With most USPS packages arriving to their destination intact, it is surprising to open the mailbox and pull out a package in this condition. 
Despite virtually destroying the package, the USPS was kind enough to bag up the remaining contents and stick in a note stating that "WE CARE" and sincerely regret destroying my package.

As seen from the photo below, the package has nearly disintegrated from water damage and rough handling.  When I unwrapped this mess, you can imagine my thoughts and concerns.  What will remain in the tattered box?  Of the contents that remain, how much is damaged?  My confidence was not high when I gingerly pulled the contents from the package.  Even one of the blister packs within the box succumbed to water infiltration and had fallen apart.  Its contents were spread about the box interior.
After emptying the contents and verifying that nothing remained within the tattered packing box, I compared the figures carefully laid out on the table against my invoice. Miraculously, the order was complete!  No damage either.  A few tense moments all for naught.

The USPS cares, the question is how much?  OK, I am better now.

15 comments:

  1. Good job there were no paper products (rulebooks) in there. Nice they bagged it, but you do wonder how it got into that state in first place.

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    1. Indeed! The order contained items for Dartfrog (his comment below) so I bet he is pleased to see that all turned out well!

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  3. Interesting, my order from caliver books was similarly dinged up, only some components were missing from a clamshell case that popped open. Not as damaged as your package, however.

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    1. Yeah, this package was a mess but both of our ordered items came through the debacle unscathed. The figures you ordered are quite nice and the CRM Normans I ordered are excellent.

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  4. Years ago I received a package of 1/1200 ship models that UPS had saturated with a spilled bottle of Listerine. Ships were not damaged and no traces of halitosis were ever found.

    Last week received a package enclosing a board game. The sender had thoughtfully and thoroughly labeled the outside "Do not Crush". Apparently USPS misinterpreted this to mean "CRUSH without mercy". After repeatedly serving as a wheel chock for one of their tractor-trailers, it was pored onto the front porch. They must care because almost beyond belief, the contents was in tact and undamaged.

    Package carriers move in mysterious ways.


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    1. "Listerine. Leaves fleets minty fresh!" Great stories, Bill! The USPS does operate in mysterious ways, indeed.

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  5. Whew! I've received packages those plastic bags that were completely devoid of contents. Glad yours hung in there!

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    1. Tim, when your package arrived in the body bag were you able to seek any restitution? Was the package insured? I hope so.

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    2. The first time it happened I remember clearly it was an ebay purchase. The seller did give me a complete refund, but I was still pretty sore as they were out of print and hard to find miniatures that I'd gotten a smoking good deal on. I was extra sore because they'd charged $4 or 5 for shipping and then put them in a paper envelope and mailed them for $1.20. Or something like that - if they'd actually USED the money they charged for shipping to spring for a padded envelope it probably wouldn't have happened. (muttergrumblegrrrrrr....)

      I know it happened another time with USPS, and then again with Canada post - who have a similar sort of bag - but I can't remember either of those...? I must have gotten refunds or had replacements send (otherwise I'd probably still remember - apparently I'm a terrible grudge holder... I'd really like to be able to just let things go, but some little part of my brain constantly goes "HEY, THAT REMINDS ME OF THIS TIME...?!")

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  6. Wow, what a mess. Glad to see all your stuff made it "safely".

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    1. Agreed! What a mess but everything turned out satisfactorily. That is what counts.

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  7. Seems like we all have war stories based around shipping

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